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REFSQ 2021
Mon 12 - Thu 15 April 2021 Essen, Germany

REFSQ 2021 will again feature an Industry Track.

Dear visitor, the final program for the Industry Day is still in progress.

Invited Talks

Some thoughts about AI in RE

Sebastian Adam, OSSENO Software GmbH

Today, artificial intelligence is more than just a buzzword. More and more organizations are investing in the development of corresponding competencies for the creation of new products or even entire business models. In this context, the question of how to perform requirements engineering for an AI-based system is probably an interesting one. However, I find it more exciting to understand how AI can also be used for RE. After all, RE is not an end in itself and any optimization of this discipline in terms of quality and efficiency is most welcome. But what is AI at all? Why does it make sense to use AI technologies for requirements management? And what are the strengths, weaknesses or even risks of such approaches for requirements engineering tasks? Based on my own experiences, observations, and insightful conversations, I will present some thoughts on AI in RE to trigger further discussions.

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Ethics and Design – two sides of the same medal?


We have arrived in a decade of design. The world is being designed more and more professionally by us, people, organizations and brands. Design means the benefit-oriented side of the design - and thus also the profitable side. Designers are in the truest sense of the word doer - they are those who act entirely in accordance with the respective goals and the order. Designers are also increasingly being involved in the actual creation and discovery process of disruptive business ideas, as they often have the appropriate analysis and working methods to uncover the so called ‘unmet customer needs’. We designers increasingly recognize the power of the unconscious decision of our counterpart and use it – only for the success? At this point, everything is not just a question of can, will or must - it is also a question of ethics and morals and “whether or not”.

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Listening is Key in Coaching and Requirements Engineering

Guido Düntzer, Seven Principles Solutions & Consulting GmbH

How often do people listen according to their own agenda? How often have you had already something in mind while your counterpart was still talking? How does your knowledge, experience and history have impact on your way of listening? Does anyone know the amount of information human beings need to process these days while at the same time we need to decide on the importance of the information? Ethics in personal and business coaching often comes back to the point of listening. But is listening in requirements engineering as important as? What’s the relationship between ethics and listening? Let us have a deep conversation, why we act as we act and how we can have influence on our own way of listening.

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Automating the un-automatable: How AI can help keep your requirements ethical

Renier Hahn and Eduardo González López de Murillas, Precedence BV

Requirements engineering is one of the last strongholds of purely human work in an increasingly automated IT industry. The administrative parts of the job are of course supported by tooling, but when it’s about the actual content of the requirements, it still comes down to humans. Humans that are smart and resourceful, but ultimately slow, subjective, and prone to error. What if we could introduce AI to help us capture and assess large quantities of requirements, interpret them in an evolving structure and use artificial intelligence algorithms to point us to the areas that require our attention?

Queue Accha: a system developed to find structure in unstructured data, separate the important information from the clutter and that can highlight the things that require human attention. One of those things could be ethical issues in requirements. Accha can identify terms and statements that may indicate the presence of ethical issues and score them based on their risk. In this presentation, we will show you how Accha can capture, analyze, and present requirements and help us objectively determine a notoriously subjective question: is a requirement ethically sound?

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Agile Games – Using games to sustain customer insights

Anne Hoffmann, Siemens Logistics AG

Playing a game with your customer is a playful and interactive activity. But how can you utilize this game in the best way possible? Games are more than playful interventions.

The session introduces the 4 aspects as a powerful set up to utilize games as tools to create deeper customer insights. For it, we will particularly zoom into effectiveness. This is not just theory: for the larger part of the session, you will be interactively involved by exploring the aspects yourself. And yes, this involves playing a game too.

This talk is partially based on concepts that are published in our upcoming book “Agile Games”.

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Lazybones meets Endboss – How motivation-oriented user requirements can lead people to a healthier lifestyle in the digital era

Thomas Immich, Centigrade GmbH

A healthy lifestyle is all too often the result of a strong will power or discipline. The temptation to stay in the own comfort zone seems to be an ever-pulling force. Yet, we observe more and more people that are literally obsessed with health-promoting activities – whether in sports, rehab, nutrition or simply during everyday workout routines. There is no simple answer to such different human behavior. However, when designing digital products, it starts with the simple question, what are the key drivers of a representative user persona. But how can those key drivers be effectively elicited in a requirements process? How can they be formalized and validated by UX designers and researchers in a pragmatical way? How can Product Owners individualize their products or make them more adaptive towards motivational preferences? Thomas Immich will give insights into some motivation-oriented requirements engineering methods of his ‘Continuous UX’ toolbox. By introducing real-world projects about health & gamification, he will make tangible how requirements engineering can – and should – become more collaborative and interdisciplinary.

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Invited Industry Presentations

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Results (9)

Fraunhofer IESEGermany